Videos

Below is a series of 'how to' videos for each module of Samsung CMS.

For a 3 minute overview of the fully integrated solution please view the video to the right:

Dashboard, wallboard and widgets

CMS Contact: Supervisor analytics & control

CMS Report: Call reporting overview

CMS Contact: Agent call control

CMS Record: Call recording overview

About Us
At Samsung America we understand the business challenges you face. Budgets are shrinking. Technology is advancing. And you’re in the middle trying to manage both. That’s why our industry-leading solutions are designed to help you boost productivity, maximize efficiency and lower costs. Because with Samsung it's not just business. It’s business, innovated.