Welcome to Samsung CMS Call Analytics and Call Recording
US Partner Portal for Sales and Technical Information
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NEWS End of life of predictive dialer from immediate effect (progressive dialer not affected) ...read more |
CMS ReportSamsung CMS Report gives managers complete visibility of call traffic and call costs for single or multiple sites, with the ability to charge costs to different individuals, departments or clients. Primary call statistics can be displayed on a wallboard or PC.
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CMS RecordSamsung CMS Record module provides a complete management and call recording solution. Use it to store, find, playback, archive and email encrypted recording.
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CMS ContactSamsung
CMS Contact delivers call center analytics via dashboards and group wallboards, supervisor control, agent desktop and automated dialing.
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Please click here to visit the download area of the Samsung partner zone.
If you do not have the password to access the download area of this website please contact your Regional Sales Manager (RSM).
If you do not have the password to access the download area of this website please contact your Regional Sales Manager (RSM).
Samsung CMS UK Partners:
Please redirect to the dedicated UK partner microsite |