Samsung OfficeServ / iDCS programming codes


Click for additional settings in .pdf download
       
MMC830 IP Address - e.g. 192.168.01.20
Subnet Mask - usually 255.255.255.0 (same network)
LAN Gateway - e.g. 192.168.1.3
Card Reset - YES
MMC 829 [01]. SMDR - Destination set to PC (Port 5100)
[06]. Periodic UCD - Destination set to PC (Port 5105)

Then Update LAN - YES
MMC 725 Turn on all options except Page header
MMC 210 PERI UCD Report - On
PERI UCD SIO - Off
MMC 501 PERI UCD Report. Set to 03 sec
MMC 715 Agent Busy - turn ALL to ON
MMC 300 2.5.3 Program Message SMDR - turn ALL to ON
MMC 722 Assign ACD Group Supervisor key to keyset(s) and set up auto clearing of data at 23:59pm each night, and auto-printing every hour. (If you do not do this, then the Reports in ACD Supervisor will not work).


     


 

 



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